Setting clear expectations for our Hub members.
Last updated: April 03, 2026
We believe in setting realistic expectations. This disclaimer provides important information about our internet and TV services so you know exactly what to expect when you join our Savings Hub.
When we advertise speeds "up to" a certain amount, this represents the maximum potential speed under ideal conditions. Actual speeds may vary based on network congestion, the quality of your home wiring, and the specific device you are using to connect.
While we cover the Brooklyn area extensively, specific infrastructure limitations may affect service availability at certain addresses. We always perform a full site survey before confirming any installation.
Advertised prices represent the standard hub rate. Taxes, regulatory fees, and optional equipment upgrades may apply. We provide a full cost breakdown before any payments are processed.